Lbrary 2.0 thoughts

As I work to complete the 23 things, I now have a better understanding of the different Library 2.0 components and their impact on customer services. But I am worried that the 23 things is going to be like the bridge to nowhere. What are the plans for using some of these 23 things to benefit our customers? Will the 23 things graduates be involved in creating the Library 2.0 services?

Just a few boomer questions....